1. What TogetherMindsAI is

TogetherMindsAI is an AI assistant that licensed clinicians use to support the sessions they lead — giving the clinician private suggestions, technique reminders, and risk alerts. The app itself is not a licensed mental health service, a medical service, or a substitute for the professional care a clinician provides.

The AI assistant is not a therapist, psychologist, psychiatrist, counsellor, or licensed professional. Nothing it produces is a diagnosis, treatment, or clinical advice; the clinician leading the session is responsible for all clinical decisions.

2. Who can use this service

You must be 18 years of age or older to use TogetherMindsAI. By continuing past the Getting Started screen you confirm that you meet this requirement.

Before joining a session you tell us the location (U.S. state or country) you are physically in. Your clinician must then confirm they are authorized to provide services to a client located there before you are admitted. TogetherMindsAI does not verify licensure and does not vet cross-border or international authorization — whether a clinician may lawfully serve a client in a given place is the clinician's professional judgment and responsibility. Telehealth and cross-border licensing rules vary and can be complex; the clinician's certification is their attestation, not a determination by us.

If you are under 18 and need support, please speak with a trusted adult or contact a crisis line such as 988 (US, free, 24/7) or text 988, or text HOME to 741741. Outside the US: findahelpline.com or befrienders.org have directories for your country.

3. This is not emergency support

TogetherMindsAI is not an emergency service. If you or someone else is in immediate danger, call your local emergency services — 911 (US), 999 (UK), 000 (Australia), or 112 (EU) — or go to your nearest emergency room.

If you are experiencing a mental health crisis, please contact a crisis line:

• 988 — Suicide & Crisis Lifeline (US, call or text, 24/7)
• 741741 — Crisis Text Line (US, text HOME)
• 116 123 — Samaritans (UK & Ireland, free, 24/7)
• findahelpline.com — find a line in your country
• befrienders.org — find a line in your country

4. Your data in clinician-led sessions

When a licensed professional leads a session, the conversation is treated as part of that clinician's clinical record. We do not collect your name, email, or phone number; the session is identified by a randomly generated code.

Messages are stored encrypted and are never used to train AI models, sold, or shared. They are accessible to and downloadable by the clinician who led the session.

Such sessions are retained for up to six (6) years, consistent with clinical-record retention practices. The clinician is responsible for the record.

5. No guarantee of availability or accuracy

TogetherMindsAI is provided as-is. We do not guarantee that:

• The service will be available at any particular time
• The AI's responses will be accurate, appropriate, or complete
• The service is suitable for your specific situation

AI responses may sometimes be unhelpful, incomplete, or incorrect. Always exercise your own judgement. If something the AI says concerns you, please disregard it and seek qualified human support.

6. Limitation of liability

To the maximum extent permitted by applicable law, TogetherMindsAI and its operators shall not be liable for any harm — including emotional distress, personal injury, or any other damages — arising from your use of this service. Your use is entirely at your own risk.

7. Acceptable use

You agree not to use TogetherMindsAI to:

• Impersonate another person
• Attempt to extract harmful, illegal, or manipulative content from the AI
• Use the service for any unlawful purpose

8. Changes to these terms

We may update these terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.

9. Contact

If you have questions about these terms, please contact togethermindsai@onlinegbc.com.